In today’s digital landscape, it’s crucial to ensure the legitimacy of online businesses. To address your concerns and foster trust, here are specific ways to verify our website’s authenticity:

  • Direct Contact Encouraged: We would love to hear from you! Please give us a call to discuss our products or any queries you might have. You can find our phone number on the ‘Contact Us’ page on our website. This direct line of communication is a great way to get to know us and our offerings.
  • Visit Our Office for Assurance: While we don’t operate a walk-in store, we do maintain an inventory at our office. Our address is listed on the ‘Contact Us’ page. You are welcome to pay for your stock and collect it directly from our office. This not only ensures you get your products promptly but also confirms that our business has a physical, verifiable presence.
  • Availability on Takealot: Boom South Africa proudly offers Slushy Syrups on Takealot. Although prices there might be slightly higher and the range not as extensive as on our website, purchasing through this well-known platform can provide an additional layer of trust and security.

Answer: At BOOM , we pride ourselves on hassle-free delivery right to your door. When we say “shipping is free,” it means that the shipping cost is already included in the selling price of our syrup. This is part of our commitment as an online store to simplify the buying process for our customers.

Here’s how it works:

  • Integrated Shipping Cost: The price you see on our website is comprehensive, including shipping fees. There are no additional shipping charges on top of what is listed.
  • Bulk Efficiency: We ship our syrup in 5-liter bottles, which are specially designed to be the optimal weight for courier services. This helps us maximize the quantity shipped per order.
  • Secure Packaging: Our products are shipped in double-walled corrugated cardboard boxes, ensuring your syrup arrives safely and intact.
  • Cost-Effective: We maintain shipping costs at the actual price, providing you with maximum value for money.
  • Competitive Pricing: Our product prices are set with your benefit and business success in mind, reflecting our commitment to offering top-quality syrup at the most affordable rates.

By integrating these strategies, we ensure that every bottle of Slushy Syrup comes with the convenience of free shipping, making your purchase experience smooth and enjoyable.

Answer: Understanding your anticipation for the arrival of your Slushy Syrup, we’ve streamlined our delivery process for speed and reliability:

  • Immediate Dispatch: As soon as your payment is confirmed in our bank account, or once you provide us with proof of payment (including your order number as a reference), we prioritize the immediate dispatch of your order. Our goal is to ship your order either the same or the next day, ensuring a prompt start to the delivery process.
  • Reliable Couriers: We collaborate with trusted courier services like The Courier Guy and Philip Motors Couriers, carefully choosing the most suitable courier for your location. This decision is based on the most competitive prices we have negotiated, factoring in the specifics of your delivery address.
  • Delivery Timeframe:
    • Standard Process: After the initial dispatch, the exact delivery time is subject to the courier service’s schedule. While we aim for efficiency, delivery times can vary based on various factors.
    • Peak Times Variability: Please be aware that during busy periods, such as the Christmas season, delivery times may be slightly longer due to increased demand.
    • Typical Journey of Your Package:
      1. To the Local Hub: After collection, your syrup is taken to the local hub of our courier service.
      2. Distribution Centre: The following day, it’s transferred to the distribution centre.
      3. Final Delivery: From there, it’s dispatched for final delivery, typically arriving within three days under normal circumstances.
    • Extended Delivery for Remote Locations: Deliveries to more distant locations like Cape Town or Durban may require an additional day due to the distance.

Why Does My Slushy Machine Not Create a Slush?

Answer: Ah, the art of perfect slush! If your slushy machine is giving you more of a liquid serenade than a frozen symphony, it could be all about the sugar. Let’s dive into the sweet details:

  • The Sweet Science: Sugar is a bit of a freezing point diva – it lowers the temperature at which water freezes. So, if you’re generous with the syrup in your slushy mix, it demands a lower temperature to transform into slush. Simply put, too much syrup means your mix might be too ‘cool’ to freeze in typical conditions.
  • Finding the Slushy Sweet Spot: When you notice your machine isn’t freezing up, think of it as a hint to tweak the mix. If your machine’s batch size is, say, ten liters, try adding 500 milliliters of water incrementally. Watch as the slush starts to form – it’s like a magic show!
  • Mix Ratio Mastery: Our recommended slushy mix ratio is a harmonious blend – one part syrup to four parts water. This means one liter of slushy syrup will elegantly become five liters of the slushy mix. This ratio is the secret to achieving that perfect slushy consistency.
  • Troubleshooting Tip: If adjusting the syrup-to-water ratio doesn’t solve the issue, make sure your machine’s settings are correct, and it’s functioning properly. Sometimes, the machine might need a little technical TLC.

Remember, making the perfect slush is part science, part art. It’s about finding that balance where the syrup and water sing in harmony, creating the delightful slush that makes Slushy so special. With the right mix and a little patience, your machine will be serving up frosty, flavorful treats in no time!

Answer: Is your slushy machine more into making ice sculptures than delightful slushies? This frosty challenge might be rooted in the sugar balance.

The Chill Factor of Sugar: Sugar in your slushy mix is like a freezing point manager – it dictates how easily water turns into ice. When your slushy mix is low on syrup, it’s essentially giving water the green light to freeze at a higher temperature, leading to a more solid, icy texture rather than the desired slush.

  • Dialing Down the Ice: If your machine is leaning towards creating ice rather than slush, it could be a signal to up your syrup game. In a standard ten-liter machine batch, consider adding a bit more syrup. The extra sweetness will tell the water to relax and not freeze so eagerly.
  • Perfect Mix Ratio: Aim for a mix ratio where the syrup and water work in harmony. Our ideal ratio is one part syrup to four parts water. In practical terms, one liter of syrup should be mixed with four liters of water to yield a five-liter slushy mix that won’t freeze into a block.
  • Machine Settings and Maintenance: Besides the mix, check if your machine’s settings are too cold or if it needs maintenance. Sometimes, the solution is as simple as a temperature adjustment or a quick service check.

Accordion Content

Answer: Choosing the right cup is essential for showcasing your delicious slushies. We recommend using either a 250 or 375 millilitre clear plastic cup, often referred to as a PET cup. Here’s why this choice is optimal:

  • Visual Appeal: The clear nature of these cups offers a stunning display for your slushy. The vibrant colours of the slushy are beautifully visible, making them more enticing to customers.
  • Size Options: The 250 or 375 millilitre sizes are ideal for serving. They provide enough space for a generous serving of slushy while being easy to handle.
  • Lid Considerations: While it’s not always necessary to top the slushy with a lid, especially if you’re not filling the cup above the brim. If your customers are likely to travel with their slushies, adding a lid helps prevent spills.

By selecting the right type of cup, you enhance the slushy experience for your customers and ensure that your product looks as good as it tastes. Remember, the presentation of your slushy can be just as important as the flavour!

Absolutely! We want you to love what you buy from us. If you’re not entirely happy with your purchase, we’ve got you covered with our Satisfaction Guarantee. Here’s how it works:

  • Time Frame: You have seven (7) days from the date of purchase to decide if the product is right for you.
  • Usage Policy: If you’ve used less than half of the product and you’re not satisfied, you qualify for a full refund. We understand that trying it out is part of the process!
  • No-Hassle Returns: We’ll collect the product from your doorstep, free of charge. Yes, you read that right – returning products is on us!
  • How to Initiate a Refund: Simply reach out to us within the 7-day period, and we’ll guide you through the quick and easy return process.

Remember, our goal is your satisfaction. If you have any questions or need assistance with your return, don’t hesitate to contact us. We’re here to help!

The mix ratio for our slushy syrups is crucial for achieving the perfect slushy consistency and flavor. For every part of syrup, you should add four parts of water. This ratio ensures that your slushy is both delicious and has the right texture.

Practical Examples:

For a Small Batch: If you are starting with 1 liter of syrup, you will need to add 4 liters of water. This combination will yield 5 liters of slushy mixture, ideal for smaller gatherings or personal use.

For Use in a Slushy Machine: If you have a slushy machine that accommodates a 10-liter barrel, you should mix 2 liters of syrup with 8 liters of water. This ratio will perfectly fill up your 10-liter slushy machine barrel, ensuring you have enough slushy to serve all your guests.

These examples are designed to help you easily calculate the amount of syrup and water needed, regardless of the size of your batch or slushy machine. Remember, maintaining the 1 part syrup to 4 parts water ratio is key to the perfect slushy.

Yes, you can add alcohol to your slushy machine, but it’s not as straightforward as you might think. Before we dive into the details, it’s important to note that adding alcohol to your slushy machine may affect your warranty. Some machine manufacturers may not honor the warranty if the machine breaks after you’ve added alcohol. Always check your warranty terms and conditions before proceeding.

To fully understand how to incorporate alcohol into your slushy mix, we need to explore how a slushy machine works and the science behind creating the perfect slushy. A key factor is diligently regulating the sugar content, measured in Brix. The ideal Brix range for a slushy machine is between 13 and 14. If your syrup’s sugar content is below or above this range, you might encounter issues with the machine freezing up or not producing slush at all.

When you add alcohol to your slushy mix, it acts similarly to increasing sugar content, meaning it raises the Brix level. Both sugar and alcohol affect the syrup and slush’s freezing point. Therefore, to maintain the ideal Brix level of 13, you should replace an equal amount of syrup with alcohol. However, the type of alcohol matters—higher alcohol content means you’ll need to adjust the syrup quantity more significantly to achieve a balanced slush.

Creating a perfect alcohol-infused slushy requires experimentation and precise measurement. Using a refractometer to measure the Brix level can help you accurately adjust your mix. Place a drop of your slushy mix onto the device’s glass prism and look through it to read the Brix level. This reading will guide you on how much syrup or alcohol to adjust.

Refractometers suitable for this purpose are available for around 800 rands, with measurements ranging from 0 to 30 Brix. These tools are essential for achieving the correct balance in your mix, especially when working with alcohol.

Given the technical aspects and need for trial and error, we recommend meticulously recording your recipes and adjustments. This approach will help you refine and perfect your alcohol-infused slushy recipes over time. However, remember to consider your machine’s warranty conditions regarding the use of alcohol to avoid any potential issues.