Understanding your anticipation for the arrival of your Slushy Syrup, we’ve streamlined our delivery process for speed and reliability:
- Immediate Dispatch: As soon as your payment is confirmed in our bank account, or once you provide us with proof of payment (including your order number as a reference), we prioritize the immediate dispatch of your order. Our goal is to ship your order either the same or the next day, ensuring a prompt start to the delivery process.
- Reliable Couriers: We collaborate with trusted courier services like The Courier Guy and Philip Motors Couriers, carefully choosing the most suitable courier for your location. This decision is based on the most competitive prices we have negotiated, factoring in the specifics of your delivery address.
- Delivery Timeframe:
- Standard Process: After the initial dispatch, the exact delivery time is subject to the courier service’s schedule. While we aim for efficiency, delivery times can vary based on various factors.
- Peak Times Variability: Please be aware that during busy periods, such as the Christmas season, delivery times may be slightly longer due to increased demand.
- Typical Journey of Your Package:
- To the Local Hub: After collection, your syrup is taken to the local hub of our courier service.
- Distribution Centre: The following day, it’s transferred to the distribution centre.
- Final Delivery: From there, it’s dispatched for final delivery, typically arriving within three days under normal circumstances.
- Extended Delivery for Remote Locations: Deliveries to more distant locations like Cape Town or Durban may require an additional day due to the distance.
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