Frequently Asked Questions

How do I mix BooM Syrups for slushies?

For standard flavoured slushies, mix 1 part syrup with 4 parts water. For example, mix 1L syrup with 4L water to make 5L of slushy mix. One 5L bottle makes 25L of ready-to-freeze slushy mix. Follow the instructions for your chosen product; Ice Coffee and specialist bases may have different recipes.

How many slushy servings does one 5L bottle make?

At the standard 1:4 slushy dilution, a 5L bottle makes 25L of slushy mix—approximately 71 × 350ml servings before normal wastage and overfilling. Yield for summer coolers, cordials, cocktails and mocktails depends on your recipe.

Can I use BooM Syrups in other drinks?

Yes. Our flavoured syrups can also be used in summer coolers, cordials, cocktails and mocktails. Start with a small amount, add still or sparkling water or your chosen drink ingredients, and adjust to taste. The 1:4 ratio is for standard slushy preparation; other drinks use their own recipes.

Can I make BooM Ice Coffee without a slushy machine?

Yes. Measure 400 ml of full-cream milk and freeze it in small ice-cube moulds. Put the frozen milk cubes into a blender suitable for frozen ingredients, add 100 ml of BooM Ice Coffee concentrate, then blend until creamy and serve immediately.

Watch the captioned blender recipe or shop Ice Coffee.

What Brix level should I aim for?

Aim for approximately 13° Brix, subject to your machine’s settings and manufacturer guidance. Use a Brix meter or refractometer for the most consistent result.

If the mixture stays too liquid, it may contain too much syrup or the machine may need adjustment. If it freezes too hard, the mixture may need slightly more syrup. Recheck the ratio and Brix before changing the machine settings.

Is nationwide delivery really free?

Yes. Standard delivery anywhere in South Africa is included in the product price, so no separate standard delivery charge is added at checkout.

How long does delivery take?

Orders placed and paid before 12:00 on a business day may dispatch the same day once payment has cleared.

  • Gauteng and major centres: approximately 2–8 working days after dispatch.
  • Cape Town and other distant or outlying areas: approximately 4–8 working days after dispatch.

Courier delays and peak periods can affect these estimates. Tracking is supplied after dispatch.

Which cups and straws should I use?

We stock clear 350ml and 500ml cups, matching dome lids and extra-thick 12mm slushy straws. Clear cups show the colour of the slushy and the wider straw makes thick frozen drinks easier to enjoy.

Can I collect in Rustenburg?

We keep limited stock at 238B Kerk Street, Rustenburg, but we primarily operate online and do not have a walk-in shop. Please contact us before visiting so that we can confirm stock and arrange collection.

What is the return and refund process?

You may request a return within 7 days from the date of purchase. Less than 50% of the product may have been used. The customer is responsible for arranging and paying for the return. Once received, the product will be inspected and, if it meets these conditions, the refund will be processed.

Can I add alcohol to a slushy?

Alcohol changes the freezing point and may affect the performance or warranty of some slushy machines. Check your machine manual first, test a small batch and record your recipe. Adjust carefully instead of adding a large amount at once.

How can I verify Boom South Africa?

You can contact us directly using the details on our Contact page. We operate from Rustenburg and can arrange office collection when stock is available. Please contact us before visiting.